West End Dental Centre

Preventive Dentistry

Patient Comfort Techniques

Simple, practical ways we help you feel more at ease in the dental chair, from clear explanations to numbing and breaks whenever you need them.

Feeling nervous is common

Many people feel uneasy about dental visits. For some it is the sounds or sensations, for others it is a difficult past experience, or simply not knowing what is about to happen. Whatever the reason, you are not alone, and you do not need to explain or apologise for it.

Telling us how you feel is the most helpful first step. When we know you are anxious, we can slow down, explain more, and plan your visit so it feels more manageable.

How we help you feel more comfortable

These techniques are part of how our team approaches every appointment:

  1. Talking it through first

    Before we begin, we explain what we plan to do and why, and answer your questions. You can share any concerns when you book or when you arrive.

  2. Agreeing on a stop signal

    We agree on a simple signal, such as raising your hand, so you can ask us to pause at any time.

  3. Numbing for treatment

    For fillings and other procedures, local anesthetic is used to numb the area. A numbing gel may be applied first to help the injection feel more comfortable.

  4. Breaks when you need them

    If you need to rest your jaw, sit up, or take a breath, just let us know.

  5. Updates as we go

    We let you know what is coming next, so there are fewer surprises along the way.

A hygienist chatting and laughing with a relaxed patient during a dental visit

Things you can ask us about

Some comfort measures depend on the visit and the treatment involved. Ask our team about:

  • Bringing your own headphones and music to listen to during your appointment
  • Splitting longer treatment into shorter visits, where that is clinically appropriate
  • Seeing your X-rays or images first, so you understand what is being treated
  • Booking a time of day when you are likely to feel most relaxed

Not every option suits every appointment. Ask us when you book and we will let you know what may be possible.

When more support may be needed

For some patients, extensive treatment or significant anxiety makes treatment in the chair difficult even with these techniques. In those situations, general anesthesia may be discussed.

Suitability is assessed individually, and not every patient or procedure is a candidate. Learn more on our sedation dentistry page, or ask your dentist at your next visit.

Tips before your visit

A few small steps can help your appointment feel smoother. Try to arrive a few minutes early so you are not rushed, eat a light meal beforehand unless you have been told otherwise, and jot down any questions so you do not forget them in the moment.

If you are bringing a child, our children's dentistry team can talk with you about ways to help younger patients feel comfortable too.

Let us know how we can help you feel at ease

Call 780-944-2828 or book an appointment online.

Our Office

Office Hours

Monday
9:00 am – 4:30 pm
Tuesday
9:00 am – 8:00 pm
Wednesday
9:00 am – 8:00 pm
Thursday
9:00 am – 5:00 pm
Friday
9:00 am – 4:30 pm
Saturday
By appointment only
Sunday
Closed

Saturdays by appointment only

Our Address

West End Dental Centre

9509 156 St NW, Suite M9
Edmonton, AB T5P 4J5

9509 156 St NW, Suite M9, Edmonton, AB T5P 4J5

Call Book