Emergency Services
Emergency Dental Appointments
Dental pain, swelling or injury? Call 780-944-2828 and our team will help you decide how urgently you need to be seen and what to do in the meantime.
What counts as a dental emergency?
A dental emergency is any problem with your teeth, gums or jaw that needs prompt attention to relieve significant pain, control a possible infection, or protect a tooth that could otherwise be lost. Situations that usually warrant a call include:
- Severe or throbbing tooth pain that does not settle
- A tooth that has been knocked out or pushed out of position
- A broken or cracked tooth, especially with pain or a sharp edge
- Swelling in the face, jaw or gums, or a suspected abscess
- A lost filling or crown that is causing pain
- Bleeding or injury to the mouth after an accident
If you are not sure whether your situation is urgent, call and describe what is happening. Only an exam can confirm what is causing your symptoms and how quickly treatment is needed.
How to reach us
Please call 780-944-2828 before coming in. Phoning ahead lets our team ask a few questions about your symptoms, give you first-aid guidance, and find the earliest suitable time to see you. Walking in without calling can mean a longer wait, because the dentist may already be with other patients.
West End Dental Centre is located at 9509 156 St NW, Suite M9, in West Edmonton. If you call outside of office hours, leave a message with your name, phone number and a short description of the problem so we can follow up when we are available. You can also find directions and contact details on our contact page.
What happens at an emergency visit
An emergency appointment is focused on finding the cause of the problem and getting you comfortable. A typical visit may include:
-
A brief health and symptom review
We ask about your symptoms, when they started, any recent injury, your medical history and any medications you take.
-
A focused examination
Your dentist examines the affected area, which may include checking the tooth, gums and bite and gently testing sensitivity.
-
X-rays if needed
Dental X-rays can help show decay, infection or fractures that are not visible on the surface.
-
Your options explained
Your dentist explains what they found, the treatment options, and any costs before anything is started.
-
Treatment or stabilization
Depending on the problem, treatment may be completed at the same visit, or the tooth may be stabilized and a follow-up appointment booked for the rest of your care.
When to go to the hospital instead
Some situations need medical care before dental care. If you have facial swelling that is affecting your breathing or swallowing, bleeding that will not stop with firm pressure, or a possible jaw fracture or head injury, call 911 or go to the nearest hospital emergency department right away.
For guidance on what to do while you wait to be seen, see our emergency dental care overview.
Common emergencies we see
Many emergency visits involve a toothache, a broken or chipped tooth, or a knocked-out tooth. Each of these has its own first steps, and acting promptly can help protect the tooth and keep your treatment options open. If you need to be seen today, read about how same-day emergency appointments work.
Emergency Services
Dealing with a dental emergency?
Call 780-944-2828 or book an appointment online.